FAQ

In principle, you always purchase a personalized license for a single computer. The license must be activated once during installation via the Internet. You have a second activation free, so that you can install the license on your laptop in addition to your work computer.

Please note that an activated license must first be deactivated before uninstalling the program if you want to continue using the program on another computer later. You can do this in the menu under Extras / Activations.

Yes, the program runs on all PCs which meet the system requirements and on which one of the operating systems Windows 7, Windows 8.1 or Windows 10 is installed in the 64-bit version. Older Windows versions and 32-bit are unfortunately not supported so that we can offer the maximum performance of the MarkStein Publisher.

Yes, of course. The MarkStein Publisher is optimized for 4k screens under Windows 10 and Mac OS X.

Yes, the program runs on all Macs on which the operating system Mac OS X version 10.13 (High Sierra) or higher can be installed. However, the “old” Mac must meet the system requirements.

Yes, you can use the MarkStein Publisher in the Professional Edition and the Workgroup Edition to import, edit and return documents from InDesign. Publisher documents can be stored in IDML format for further processing in InDesign.

Please note: The IDML filter required for exchange with Adobe InDesign is not included in the Standard Edition of the MarkStein Publisher.

The current help can be found here. You can download the current manual here.

No. The MarkStein Publisher is intended for local installation on workstations and cannot be installed on a server drive. Therefore it does not run on a Terminal Server or Citrix. This also applies to the Workgroup Edition of the software.

The layout and image files can of course be stored and edited on a central server drive. The exchange of text data (stories) with external users takes place via cloud memory (e.g. Dropbox).

Every computer on which the MarkStein Publisher is installed must be licensed and activated. This also applies to the Workgroup Edition workstations.

You will receive a personal license file with the extension .key by e-mail. Please save it on your desktop or in a folder. From there, drag the file to the license dialog the first time you start the program and license the software for your computer. The software is then automatically activated via the Internet when it is loaded. You therefore need an Internet connection the first time you start the software. Of course, you can also work offline later.

Each license can be activated a maximum of two times. So you can install the personal license on a PC and a laptop if you own both.

To install on a Macintosh computer, proceed as follows:

1. Download the software from the Internet.

2. Open the DMG file and drag the MarkStein Publisher application from the dialog box to the Applications folder on your Macintosh HD. If necessary, enter your administrator name and password.

3. Since the application was downloaded from the Internet, Apple has flagged the application as potentially insecure and will refuse to launch it first. Therefore, do not open the program with a double-click, but via the context menu (right mouse button) and “Open”.

4. Confirm this dialog with another click on “Open”. Here you may have to enter your administrator name and password again in order to fix the setting permanently.

Now you can always start the program normally in the future.

Yes, MarkStein Publisher from version 6.5 is running on macOS 10.12 to 10.15. MarkStein Publisher from version 7 is running on macOS 10.13 to 10.15. Older versions up to 6.4 are running on macOS 10.11 to 10.14.

MarkStein Publisher is optimized for the use of OpenType fonts. You can use the formats OpenType TrueType (.ttf) and OpenType PostScript (.otf). The use of OpenType fonts is mandatory if you are working in a multi-platform environment, i.e. if you want to open documents on both PC and Macintosh.

Conventional PostScript fonts are no longer supported in newer versions of Mac OS X. Under Windows, you can use existing PostScript fonts (.pfb, .pfm, .afm) until further notice. However, there is no guarantee that all fonts will be usable, as some fonts on the market do not conform to the conventions of Adobe. MarkStein Publisher cannot read such faulty fonts.

Older TrueType fonts of version 2.0 and higher can also be used with the MarkStein Publisher. TrueType fonts of version 1 are not supported and therefore cannot be imported. However, we do not recommend the use of TrueType fonts, since problems often occur with printing and PDF output.

Please check the online help or manual and the knowledge base first to see if you can find a solution to your problem there.

MarkStein Software technical support is available to all customers who have purchased a licensed version of the MarkStein Publisher (i.e. the Professional or Workgroup Edition). You can reach us by e-mail at support@markstein.com or by using this contact form.

For communication between active users of the MarkStein Publisher and ourselves, we have created the Facebook group “Alternative Publishing” as a forum: https://www.facebook.com/groups/725527801310482/. Here you can also ask us questions if you are using the free Standard Edition of the MarkStein Publisher.

For customers of the MarkStein Publisher Workgroup Edition with five or more licenses, we offer a paid maintenance agreement that includes phone support.

Surely. You will need the Professional Edition or Workgroup Edition, since MarkStein Publisher uses the Adobe PDF Library (including Normalizer = Distiller) for PDF output.

MarkStein Publisher works with Adobe Job Options (folder “\Program Files\MarkStein\Publisher\psconv\joboptions”) and supports PDF/X1a and PDF/X3 by default. You can of course also use your own job options.

The MarkStein Publisher Workgroup Edition is designed for workgroups of 2 to 10 users located in different locations. Of course, it can also be used on a single workstation if functions such as composing a book, register and table of contents are required.

Every computer on which the MarkStein Publisher is installed must be licensed and activated. This also applies to the Workgroup Edition workstations.

You will receive a personal license file with the extension .key by e-mail. Please save it on your desktop or in a folder. From there, drag the file to the license dialog the first time you start the program and license the software for your computer. The software is then automatically activated via the Internet when it is loaded. You therefore need an Internet connection the first time you start the software. Of course, you can also work offline later.

Each license can be activated a maximum of two times. So you can install the personal license on a PC and a laptop if you own both.

Please check the online help or manual and the knowledge base first to see if you can find a solution to your problem there.

MarkStein Software technical support is available to all customers who have purchased a licensed version of the MarkStein Publisher (i.e. the Professional or Workgroup Edition). You can reach us by e-mail at support@markstein.com or by using this contact form.

For communication between active users of the MarkStein Publisher and ourselves, we have created the Facebook group “Alternative Publishing” as a forum: https://www.facebook.com/groups/725527801310482/. Here you can also ask us questions if you are using the free Standard Edition of the MarkStein Publisher.

For customers of the MarkStein Publisher Workgroup Edition with five or more licenses, we offer a paid maintenance agreement that includes phone support.

This is how the Workgroup Edition is set up: You create a folder in a web space like Dropbox, Drive or a private cloud. This is your exchange folder. In this folder you create a layout file (.mxd) with the MarkStein Publisher. Then you select one or more text frames and check them out for editing. This creates a text file (.mxt) with layout information and images. Now your employee can access the text file at his or her workstation via the web storage and write the text line by line. In the meantime, you can continue working on the layout. When the copywriter has set the status of his file to Finished, you simply check the text back into the layout. The text is automatically deleted from the web space after successful check-in. This ensures that there is always only one valid text.

You can see a detailed description of the working method in our detailed webinar video (German).
The individual functions are described here (German).